The Mark Twain Healthcare District is now hiring a Referral Clerk/Medical Assistant (MA) to work full-time in our new outpatient Valley Springs Health & Wellness Center. The primary role will be as a Referral Clerk. This is an exceptional opportunity to be a part of an innovative team, providing improved access, health and wellness for our customers and our community.

The performs administrative, clerical and clinical duties under the direction of the Medical Staff and under the supervision of the RN and Clinic Manager. As a member of the health care team, the Referral Clerk/MA performs duties in their capacity for the care of patients in a primary care outpatient clinic, including:

• Greet patients in a courteous manner and explains clinic procedures
• Make appropriate patient care referrals to outside agencies
• Use complete and accurate documentation, forwarding documents to appropriate personnel/departments/facilities
• Follows up on referrals in a timely manner to assure that appointments are made for appropriate care or testing
• Assists providers in completing all medical documentation needed to provide referral services. Knowledge of what items/documentation is needed by specific entities based on the service(s) requested
• Direct calls to appropriate individuals and departments
• Verify insurance and collect payments
• Make individual appointments as requested by the patients and as schedules will allow
• Receive patients and accompany them to vital sign area or treatment room
• Accurately charts patient problems using electronic health records system
• Take vitals, measurements
• Maintain an empathetic and courteous attitude toward patients and patient visitors
• Work effectively under stress or in emergency situations
• Clean rooms and equipment after each examination and prepare for next patient following appropriate infection control techniques
• Review the visit notes and identify items for action
• Perform CLIA lab tests
• Prep exam rooms for providers and patients

Qualifications

The ideal candidate will have an enthusiastic, positive outlook, professional attitude and a willingness to learn and grow.

• Medical Assistant Certificate from an accredited vocational school or college; AND High School Diploma or GED
• Prior experience with Medical Referrals and two (2) years' experience working as a Medical Assistant in a Family Practice setting preferred
• Excellent communication skills and an enthusiastic, positive attitude
• Protect patient confidentiality and follow HIPAA rules and regulations
• Experience with all ages, including pediatrics preferred
• Phlebotomy/lab experience preferred
• Knowledge of medical terminology preferred
• Ability to multi-task and handle high call volume
• Strong computer skills and proficiency in Microsoft Office
• Experience with electronic health records
• Experience with Medi-Cal, Medicare and other insurance plans preferred
• Bi-lingual preferred, but not required.

To Apply

To apply, please email a cover letter and a resume.

Or please submit via fax at 1(209) 754-2537. Please no phone inquiries or drop-ins.

This position requires walking, standing, and sitting for prolonged periods of time; stooping, kneeling, crouching, and reaching; pushing, pulling and lifting up to 30 pounds; raising objects overhead; manual dexterity for operation of computer, phones and small office machines; hearing, talking, and good verbal and written communication skills; repetitive motions of the wrists, hands, and fingers. This position requires the ability to safely operate a motor vehicle.

Employment is contingent on passing post-offer physical (including TB test), background check and drug testing.

 

The Registered Dental Assistant performs administrative, clerical and clinical duties under the direction of the Dentist and under the supervision of the Clinic Manager. As a member of the health care team, the Registered Dental Assistant performs duties in their capacity for the care of patients in the dental care clinic, including:

• Identifies and escorts patients to the operatory
• Excellent customer service skills
• Maintain the highest level of infection control standards
• Adheres to HIPAA, the Privacy Act as mandated by Federal or State law
• Cleans dental units, chairs, instruments and operational tools
• Taking digital radiographs
• Must set up and clean operatory before and after each patient
• Must follow OSHA and VSHWC policy and procedures
• Sterilize and maintains dental instruments (dentist or hygiene instruments)
• Accurately updates patient's chart for each visit in the EMR
• Other duties as assigned

Qualifications:

The ideal candidate will have an enthusiastic, positive outlook, professional attitude and a willingness to learn and grow. Communicates effectively with patients and team members.

1+ years of experience as a Registered Dental Assistant is required

Meet state of California requirements

Current Healthcare Provider CPR

Current certification in radiography

Experience with all ages, including pediatrics preferred

Dentrix knowledge is preferred.

Meet and maintain continuing education requirements for California

Job Type: Full-time Salary Range: TBD

To Apply:

Please send a resume.

This position requires walking, standing, and sitting for prolonged periods of time; stooping, kneeling, crouching, and reaching; pushing, pulling and lifting up to 30 pounds; raising objects overhead; manual dexterity for operation of computer, phones and small office machines; hearing, talking, and good verbal and written communication skills; repetitive motions of the wrists, hands, and fingers. This position requires the ability to safely operate a motor vehicle.

Employment is contingent on passing post-employment physical (including TB test), background check and drug testing.

Equal Opportunity: The Mark Twain Health District is an Equal Opportunity/ Affirmative Action employer committed to a diverse and inclusive workforce. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, parental status, ancestry, veteran status, genetic information, or any other characteristic protected by law.